Terms of Service - ResumeIO

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and Minigig LLC, a Texas limited liability company ("Company," "we," "us," or "our"), governing your access to and use of the ResumeIO website located at https://resumeio.com, including all related tools, features, content, and services (collectively, the "Service").

By accessing or using the Service, creating an account, or clicking "I agree" (or similar), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must immediately stop using the Service.

Your continued use of the Service after any modifications to these Terms constitutes acceptance of such changes.

2. Description of Service

ResumeIO is an online platform designed to provide resume templates, career-related data and analytics, and AI-assisted resume building tools. The Service may include free and paid features.

Career data displayed on the Service, including salary figures, employment statistics, skills information, and employer compensation records, is sourced from publicly available government databases and third-party sources. This data is provided for informational purposes only and should not be relied upon as the sole basis for career, financial, or employment decisions.

The Service includes features powered by artificial intelligence ("AI"). AI-generated content, including resume text, suggestions, and rewrites, may contain errors, inaccuracies, or omissions. You are solely responsible for reviewing, verifying, and editing any AI-generated output before use.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice, and without liability to you.

3. Eligibility

You must be at least 16 years of age to use the Service. By using the Service, you represent and warrant that you meet this age requirement. If you are between 16 and 18 years of age (or the age of majority in your jurisdiction), you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

If we learn that a user is under 16, we will terminate their account and delete associated data promptly.

4. Account Registration and Security

Certain features of the Service require you to create an account. When you do, you agree to:

Provide accurate, current, and complete information during registration;
Maintain and promptly update your account information;
Maintain the security and confidentiality of your login credentials;
Accept responsibility for all activity that occurs under your account;
Notify us immediately at [email protected] if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate any account at our sole discretion if we believe the information provided is inaccurate or if the account is being used in violation of these Terms.

5. Subscription and Payment Terms

The Service offers both free and paid subscription plans. Paid plans ("Pro") provide access to additional features as described on our Pricing page.

5.1 Billing and Auto-Renewal

By subscribing to a paid plan, you authorize us to charge your designated payment method on a recurring basis at the then-current subscription rate. Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date.

5.2 Payment Processing

All payments are processed by our third-party payment processor. We do not store your full credit card number or payment credentials on our servers. By providing payment information, you represent that you are authorized to use the payment method.

5.3 No Refunds

All subscription fees are non-refundable. When you cancel, you retain access to paid features through the end of your current billing period, after which your account reverts to the free plan. No partial or prorated refunds will be issued for any reason, including unused portions of a billing period.

5.4 Price Changes

We may change subscription pricing at any time. We will provide at least 30 days' notice before any price increase takes effect. Your continued use of the paid Service after the price change constitutes acceptance of the new pricing.

5.5 Taxes

Subscription prices may not include applicable sales tax, VAT, or other governmental charges. You are responsible for all taxes associated with your subscription.

5.6 Payment Failure

If a recurring charge fails, we may retry the charge and/or suspend access to paid features until payment is received. We are not liable for any loss of access resulting from payment failure.

6. Acceptable Use

You agree not to use the Service to:

Violate any applicable law, regulation, or third-party rights;
Upload, generate, or distribute content that is fraudulent, misleading, defamatory, obscene, or otherwise objectionable;
Create resumes or documents containing false credentials, fabricated employment history, or misrepresented qualifications;
Use AI features to generate content for illegal purposes, including impersonation or fraud;
Attempt to reverse-engineer, decompile, or extract source code from the Service;
Scrape, crawl, or use automated means to access the Service or extract data, except as permitted by our robots.txt;
Interfere with or disrupt the Service, its servers, or connected networks;
Attempt to gain unauthorized access to any part of the Service or other users' accounts;
Use the Service to build a competing product or service;
Resell, redistribute, or commercially exploit the Service or its content without our prior written consent;
Circumvent any usage limits, access controls, or feature restrictions.

Violation of this section may result in immediate suspension or termination of your account, at our sole discretion, with or without notice.

7. User-Generated Content

7.1 Your Content

You retain ownership of all content you create, upload, or input into the Service, including resume text, personal information, and uploaded documents ("User Content"). You are solely responsible for the accuracy and legality of your User Content.

7.2 License Grant

By submitting User Content to the Service, you grant the Company a worldwide, non-exclusive, royalty-free, sublicensable license to use, store, reproduce, modify, display, and transmit your User Content solely for the purpose of operating, maintaining, and providing the Service to you. This license terminates when you delete your User Content or account, except as required for backup, legal compliance, or legitimate business purposes.

7.3 Public Resumes

If you choose to publish a resume to a public URL through the Service, you acknowledge that the content of that resume will be publicly accessible on the internet. You are solely responsible for the information you choose to make public. You may unpublish a resume at any time, although cached versions may persist in third-party services (such as search engine caches) beyond our control.

7.4 Content Removal

We have no obligation to monitor User Content but reserve the right to remove or disable access to any User Content at our sole discretion, for any reason, including content that we believe violates these Terms or applicable law.

8. Intellectual Property

The Service and its original content (excluding User Content), features, functionality, design, and underlying technology are and remain the exclusive property of the Company and its licensors. This includes, without limitation, all text, graphics, logos, icons, images, templates, software, data compilations, and the selection and arrangement thereof.

Career data displayed on the Service is derived from public-domain government sources. Our original compilation, presentation, analysis, and formatting of that data is proprietary and protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works from any part of the Service without our prior written consent, except for your own personal, non-commercial use of resume templates and downloaded documents.

9. Third-Party Services and Links

The Service may integrate with, link to, or rely upon third-party services, including payment processors, AI providers, analytics tools, and hosting infrastructure. These third-party services are governed by their own terms of service and privacy policies.

We are not responsible for the availability, accuracy, or conduct of any third-party service. You acknowledge that your use of third-party services is at your own risk and that we have no liability for any loss or damage arising from third-party services, including service outages, data breaches, or changes to their terms or functionality.

10. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

11. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND AVAILABILITY.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE; (C) ANY DATA, INCLUDING SALARY FIGURES, EMPLOYMENT STATISTICS, OR SKILLS INFORMATION, WILL BE ACCURATE, COMPLETE, OR CURRENT; (D) AI-GENERATED CONTENT WILL BE FREE OF ERRORS, SUITABLE FOR YOUR PURPOSES, OR APPROPRIATE FOR ANY PARTICULAR USE; OR (E) ANY DEFECTS IN THE SERVICE WILL BE CORRECTED.

YOU ACKNOWLEDGE THAT THE CAREER DATA, SALARY INFORMATION, AND AI-GENERATED CONTENT PROVIDED THROUGH THE SERVICE ARE FOR INFORMATIONAL AND ASSISTIVE PURPOSES ONLY. THEY DO NOT CONSTITUTE PROFESSIONAL CAREER ADVICE, FINANCIAL ADVICE, OR EMPLOYMENT GUARANTEES. YOU ARE SOLELY RESPONSIBLE FOR ANY DECISIONS MADE BASED ON INFORMATION OBTAINED THROUGH THE SERVICE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR ANY OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH: (A) YOUR USE OF OR INABILITY TO USE THE SERVICE; (B) ANY CONTENT OBTAINED FROM THE SERVICE, INCLUDING AI-GENERATED CONTENT; (C) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS; (D) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON OR THROUGH THE SERVICE; OR (E) ANY OTHER MATTER RELATING TO THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE COMPANY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF: (A) THE AMOUNTS YOU HAVE PAID TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the fullest extent permitted by applicable law.

13. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, members, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any applicable law or third-party rights; or (e) any content you publish through the Service, including public resumes.

The Company reserves the right to assume exclusive defense and control of any matter subject to indemnification by you, at your expense. You agree to cooperate with the Company's defense of such claims.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before initiating any formal dispute resolution, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.

14.2 Binding Arbitration

If the dispute is not resolved informally, you and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration shall be conducted in Harris County, Texas, or at another mutually agreed location, or via videoconference if available.

14.3 Class Action Waiver

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

14.4 Small Claims Exception

Notwithstanding the above, either party may bring an individual action in small claims court for disputes within that court's jurisdictional limits.

14.5 Arbitrator's Decision

The arbitrator's decision shall be final and binding. Judgment on the award may be entered in any court of competent jurisdiction.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict-of-law provisions. To the extent that litigation is permissible under these Terms, the exclusive jurisdiction and venue shall be the state and federal courts located in Harris County, Texas.

16. Termination

We may terminate or suspend your account and access to the Service at any time, with or without cause, with or without notice, at our sole discretion. Upon termination:

Your right to use the Service ceases immediately;
We may delete your account data, User Content, and associated records after a reasonable retention period, subject to legal obligations;
You remain liable for any obligations accrued prior to termination;
Sections 7.2 (License Grant), 8 (Intellectual Property), 11 (Disclaimers), 12 (Limitation of Liability), 13 (Indemnification), 14 (Dispute Resolution), 15 (Governing Law), and this Section 16 shall survive termination.

You may terminate your account at any time by deleting it through your account settings or by contacting us. No refunds will be issued upon termination of a paid subscription.

17. Force Majeure

The Company shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, pandemic, internet or infrastructure outages, third-party service failures, cyberattacks, or labor disputes.

18. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice by updating the "Last Updated" date at the top of this page and, where practicable, by email or in-app notification. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.

We encourage you to review these Terms periodically.

19. Severability and Entire Agreement

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

These Terms, together with the Privacy Policy and any other legal notices or agreements published by us on the Service, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements and understandings.

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term.

20. Contact Information

If you have any questions about these Terms, please contact us at:

Minigig LLC
Email: [email protected]
Houston, Texas