Customer Service Representative Salary in 2026
Source: BLS OES May 2024 · Updated April 2026
According to the Bureau of Labor Statistics Occupational Employment and Wage Statistics (OES May 2024), the median annual salary for a Customer Service Representative is $42,830 per year. The BLS projects -5.5% employment growth for this occupation over the 2024–2034 decade.
How Much Do Customer Service Representatives Make?
| Metric | Value |
|---|---|
| Median Annual Salary | $42,830 |
| 10-Year Job Growth | -5.5% |
| Total Employment | 2,725,930 |
| Typical Education | High school diploma or equivalent |
| SOC Code | 43-4051 |
Which Skills Increase Customer Service Representative Pay?
Customer Service Representatives with these high-demand tools and technologies typically command higher salaries.
Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookAdobe AcrobatAdobe Creative Cloud softwareAdobe IllustratorAdobe PhotoshopApple macOSFacebookGoogle Docs
Full skills breakdown →
Frequently Asked Questions
- What is the average salary for a Customer Service Representative?
- The median annual salary for a Customer Service Representative is $42,830 per year, based on the most recent national wage survey data.
- Is Customer Service Representative a growing career?
- Employment for Customer Service Representative roles is projected to grow -5.5% over the 2024–2034 decade. Total employment is currently 2,725,930 workers nationally.
- What skills increase Customer Service Representative pay?
- Customer Service Representatives who demonstrate skills like Microsoft Excel, Microsoft Office software, Microsoft Outlook, Adobe Acrobat typically command higher salaries. Certifications and advanced tools expertise can further boost compensation.
Salary and employment figures: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OES May 2024) and Employment Projections 2024–2034. Actual compensation varies by location, experience, and employer.